Ross Video inaugurates a Customer Experience Center in South Korea
The production solutions provider Ross Video has announced the completion of the company’s latest Customer Experience Center in Seoul, South Korea. The RCK III facility is designed to showcase the complete range of Ross solutions and was developed in conjunction with Ross Video’s leading Korean partners to better service customers in the region. This latest Ross hub provides a dedicated space for customers to receive in-depth solution demonstrations, product training and workflow consultancy.
The facility features Ross products and solutions from across the production landscape. One highlight is the video wall production solution, which uses either the Voyager graphics rendering platform or the XPression Tessera graphics system to generate ultra-high-resolution graphics on LED video walls. Furthermore, this latest training and demonstration center will enable Ross to show customers how highly configurable control systems like DashBoard and OverDrive, coupled with Inception and Streamline, can help them to run automated and semi-automated productions.
The new Seoul location also features a variety of solutions purpose-built to support IP, 4K-UHD, 12G SDI and hybrid workflows. The Ultrix routing / AV processing platform is an important component of the new center’s infrastructure rack because it sits at the heart of the Ross 4K-UHD workflow diagram.
“The investment in this new facility by Ross Video and our partners demonstrates our continued commitment to customers, both existing and potential, in South Korea and the surrounding region,” says Mark Cooke, Director of Sales for Asia. “This space will really give us the opportunity to demonstrate the power of the Ross ecosystem, and I know everyone will benefit greatly from the enhanced technical support, training and consultative capabilities it will provide.” Mr. Simon Seok, CEO of Youngdo B&C (one of Ross Video’s eminent business partners in South Korea), sees the opening of the new facility as an important step forward for Ross. “The RCK III center gives us the ability to present Ross solutions to any customer at any time with great confidence and professionalism,” he notes. “It will be an invaluable asset in this ever-more competitive industry.”