GatesAir has announced the global launch of AirWatch365, its managed service for broadcast transmission monitoring and support, alongside the introduction of the AirWatch365 Edge Gateway. This on-premises site appliance aims to securely connect transmitters and related infrastructure to the AirWatch365 platform, as the company has claimed in a statement.

The combined solution is designed to bring together cloud-based aggregation with site-level data collection with the intention of improving operational visibility, reliability, and support responsiveness.

Available through the company’s broader GatesAir Care program, AirWatch365 is a 24/7 Network Operations Center (NOC)-based service that enables broadcasters to outsource monitoring, diagnostics, and support to a dedicated team of GatesAir RF experts. The service looks forward to collecting telemetry, correlating alarms, and applyinh analytics across multiple sites.

“At GatesAir, our focus is on providing broadcasters with a reliable and scalable approach to monitoring and supporting increasingly distributed transmission infrastructure”, explains Raymond Miklius, Vice President of Technology, GatesAir. “AirWatch365 brings together centralized visibility, structured analytics, and expert support to help ensure consistent, high-quality on-air operations”.

Architecture

AirWatch365 uses a cloud-based server layer as the central aggregation point, while the AirWatch365 Edge Gateway collects and normalizes operational data from transmitters, exciters, and environmental systems, including performance indicators such as power levels, temperatures, and signal conditions. That data is transmitted to the AirWatch365 platform, where it is aggregated, analyzed, and presented through configurable dashboards.

This architecture aims to enable broadcasters to manage alarms, performance metrics, and reporting across multiple sites, while maintaining local autonomy and fail-safe operation if a site is temporarily disconnected. It incorporates telemetry, alarm correlation, and analytics across multiple sites.

The system also supports configurations based on each broadcaster’s operational requirements, including customizable dashboards, site groupings, and user-defined alarm thresholds.

Operational Continuity

AirWatch365 is designed to scale across single stations, regional groups, and multi-market networks, supporting radio and television transmission systems along with associated infrastructure.

The AirWatch365 Edge Gateway establishes outbound connectivity to the cloud platform, looking forward to aligning with modern IT security practices while limiting access strictly to approved monitored equipment. The architecture maintains local system operation during network disruptions.

AirWatch365 is available globally beginning this spring. GatesAir will demonstrate the service and the AirWatch365 Edge Gateway at NAB Show 2026 (Booth C1046), taking place April 19–22 at the Las Vegas Convention Center.